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I'm new to Lightful - help me!
I'm trying to connect my organisation's twitter profile - but only my personal one is coming up!
I'm trying to connect my organisation's twitter profile - but only my personal one is coming up!

How to make sure you connect the right profile to your Lightful account

Nikki Plummer avatar
Written by Nikki Plummer
Updated over a week ago

When you're first connecting Twitter to your Lightful account, sometimes the profile that appears isn't the one you want to add. Just follow these instructions to make sure you're connecting the right profile:

  1. Sign out of Twitter

  2. Delete your browser cookies and clear your cache (If you use Google Chrome, here’s a handy guide)

  3. Sign back into Twitter using your organisation's login details

  4. Try connecting Lightful to Twitter again

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