It may be a case that Lightful doesn't have all of the permissions needed. If so, complete the following steps.

  1. Remove Facebook from your Lightful account under 'social connections' in settings. 
  2. Go to Facebook here - https://www.facebook.com/settings?tab=applications - and completely remove the permissions for Lightful.
  3. Reconnect Facebook to your Lightful account, after which you'll need to grant access.
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