To help you to ensure your payment is not declined when managing your current plan, it may be worth checking the following steps:
- Check your card details were entered correctly - e.g your card number and expiry date
- Make sure you enter the security code correctly. Remember that’s the 3 digit number from the back of your card
- If you've checked all of the above, try paying with another card.
If you keep having issues, please contact us via Live chat now!