Lightful

Sometimes the jargon can make no sense - let us break it down!

What's the difference between reach, impressions and engagement?

A picture paints a thousand words - but which one works best?

What are the best images to choose?

How can I use awareness days in the calendar?

What's a content calendar and how do I create one?

What is a persona and why should I be using them?

Why should I use a social media management platform?

You might have heard us talking about user personas before - here's a handy guide on how to create user personas that work for you!

How do I create a user persona?

Nikki Plummer

Social media is our wheelhouse. If you need some help getting started, this is the section for you. 

I need help with my social media

Find answers and get help from Intercom Support and Community Experts

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