Lightful Help

I need help using Lightful

If you're already a user, this section will guide you through the features in your account.

21 articles

Written by Roisin McGovern and Nikki Plummer

How to link your Instagram Business account to a Facebook Page

Link your Instagram Business Account to Facebook

Written by Roisin McGovern. Updated over a week ago

What are the restrictions on posting videos and GIFs?

Posting video to social media can be tricky - there are different rules for different platforms. Let us break it down!

Written by Nikki Plummer. Updated over a week ago

How to switch to an Instagram Business Account

To connect your Instagram to Lightful, you need to be using an Instagram Business Account.

Written by Roisin McGovern. Updated over a week ago

What is "best time to post" and how do I use it?

Written by Nikki Plummer. Updated over a week ago

What are best practice tips and how do I use them?

We've included a list of tips to help you

Written by Nikki Plummer. Updated over a week ago

What are tooltips and how do they work?

Tooltips will help you to be more effective when learning how to use Lightful

Written by Nikki Plummer. Updated over a week ago

How do I shorten links in my post?

Written by Nikki Plummer. Updated over a week ago

How can I remove my social account?

Written by Nikki Plummer. Updated over a week ago

What is the hashtag generator?

You create the content, we make the hashtags!

Written by Nikki Plummer. Updated over a week ago

What is your Insight report and how do I use it?

Find out what's working for your audience!

Written by Nikki Plummer. Updated over a week ago

How can I add new team member?

Invite collaborators under your organisation account.

Written by Nikki Plummer. Updated over a week ago

How do I add emojis to my posts?

Written by Nikki Plummer. Updated over a week ago

I need help with the story builder

Written by Nikki Plummer. Updated over a week ago

I need to change my settings

Written by Nikki Plummer. Updated over a week ago

I need help understanding the dashboard

Written by Nikki Plummer. Updated over a week ago

I need help managing my posts

Written by Nikki Plummer. Updated over a week ago

I need help with the media library

Written by Nikki Plummer. Updated over a week ago

I need help with the inspiration section

Written by Nikki Plummer. Updated over a week ago

I need help with analytics

Written by Nikki Plummer. Updated over a week ago

I need help managing my organisation

Written by Nikki Plummer. Updated over a week ago

I need help with the calendar

Written by Nikki Plummer. Updated over a week ago